How quickly can you recoup the cost of installing Cyber Vision Control in a dental clinic? How many times can profit be increased after the introduction of CVC? These are reasonable questions that often interest our customers at the first stage of cooperation. If you have a dental clinic or any service business (where the staff interacts with the customer and there are cash payments), take a look at this case and the result of the implementation of CVC in a particular company.

It should be noted that we begin working on any of our projects with a study of the specifics of the work of a particular organization. Of course, every company has peculiarities of work, even if such companies operate in the same area and provide the same services. The case that we discuss further was the first in dentistry, that is a new industry for us. Therefore, the first thing we started with was the study of the regulations and business processes...

Please note that the clinic has standard video surveillance cameras installed. By the way, this case confirms the frequent delusion of customers, because CCTV cameras do not solve problems per se as they run into the same human factor and the need for regular viewing of a huge number of hours. For our customer, the installed video cameras only created the illusion of control. Any situational checks of the cameras did not bring any results.


The second sounded point that had to be checked was the need to monitor compliance with discipline and work regulations, which directly influenced the loyalty of visitors to the clinic, the amount of revenue and the owner's profit, accordingly.

Keep in mind that as a rule, the items that need to be monitored are usually modified and supplemented in the process of cooperation. This case was no exception. For example, the basic task of the clinic began with the above-described checks of the administrator's work, but in the process of integrating the system at the facility, the task of monitoring the doctors' working hours was added, together with tracking presence of patients in dental chairs...


This is a normal process of adapting the task to the customer, because the customer does not immediately understand all the capabilities of the Cyber Vision Control system; same as our specialists who need time to understand the specifics of the company's activities.

The key feature that our specialists encountered in this case was similar services provided by the company. For example, the caries treatment service is divided into a "deep caries treatment" service, a "medium caries treatment" service, and so on. Each of these services differs in price, duration, and material costs. Our neural network had to learn to distinguish between these services in order to further verify them with the records made in the accounting system, and at the same time perform this accurately.


To solve this problem, it was necessary to record the doctor's work time (namely, the time of rendering the service) and the time people spent in the dental chair.

To obtain the most accurate results, the program has learned to recognize a whole set of various factors: "the person in the chair is covered/uncovered"; "the doctor is standing next to the chair" or "next to the assistant's chair"; "the position of the doctor's hands in the area of the human mouth in the chair," etc.


By the way, no other detection methods in this case would be ineffective, but our robot eventually learned to determine the actual time of each service as accurately as possible.

Still, no sanitary standard violations were found.

He held meetings and made relevant decisions that we have no right to discuss in this case.